FAQ

1. Open Google Play or App Store and search for realfit.
2. Download and install the latest version.
3. Open the App and follow on-screen setup.
1. Check your network connection.
2. Confirm account email/phone and password.
3. Reset password or try another login method if available.
1. Turn on Bluetooth and open the App.
2. Add device from the device list and follow prompts.
3. To unbind, open device settings and choose unbind/remove.
1. Keep the device nearby and in pairing mode.
2. Grant Bluetooth and location permissions to the App.
3. Restart phone Bluetooth and try again.
1. Open the store page for realfit App.
2. Tap Update if available.
3. Relaunch the App after updating.
1. Open phone system settings for realfit App.
2. Enable required notifications and Bluetooth permissions.
3. Reopen the App to apply changes.
1. Ensure phone network is stable.
2. Pull to refresh or reconnect the device.
3. Log out and log in again if sync still fails.
1. Open App account settings.
2. Choose delete account and confirm.
3. Contact support if the option is unavailable in your region.